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Big North Studios

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Big North Studios Privacy Policy

Effective date: August 16, 2026

Big North Marketing LLC, doing business as Big North Studios ("Big North," "we," "us," or "our"), develops and operates games, websites, and related services, including Nova Creatura and Sideline Savant.

This Privacy Policy explains what information we collect, why we use it, when we disclose it, how long we keep it, and the choices and rights available to you.

If you have questions or want to exercise a privacy right, contact us at bignorthstudios@gmail.com.

1. Services covered by this policy

This policy applies to:

  • the Big North Studios website and related pages;
  • Nova Creatura, including its accounts, gameplay systems, online services, purchases, analytics, notifications, beta programs, and related communications;
  • Sideline Savant, including its accounts, cloud saves, AI-generated narrative features, analytics, subscriptions, notifications, beta programs, and related communications; and
  • support, waitlist, and other communications you send to Big North Studios.

Additional game-specific terms may apply to Nova Creatura and Sideline Savant.

2. Information we collect

The information we collect depends on which service you use and which features you choose.

Account and profile information

When you create or use a game account, we may collect:

  • your email address;
  • an account identifier;
  • authentication and session information;
  • a display name or profile name, where used;
  • a Nova Creatura callsign or username if you choose one for public leaderboard participation; and
  • subscription or entitlement status.

If you sign in with Google, Google provides the information needed to authenticate your account, such as your Google account identifier and the profile information authorized by the sign-in flow. We do not receive your Google password.

Game and progression information

Nova Creatura may store information needed to operate and preserve your game, including your collection, creature instances, decks, ships, planets, missions, progression, currencies, rewards, onboarding state, Earth Reserve activity, training activity, Apex Event activity, leaderboard results, and related gameplay records.

Sideline Savant may store information about your franchise activity. Franchise saves are primarily stored on your device, and authenticated users may choose to synchronize eligible franchise saves to our cloud service. A cloud save may contain the full simulated franchise universe, including team names, franchise names, rosters, player names, standings, schedules, transactions, articles, and season history generated within that save.

Information you choose to enter

Some features allow you to enter names or other text, such as a Nova callsign or Sideline franchise and team names. Do not enter sensitive personal information into these fields.

Purchase and subscription information

When you purchase or manage a subscription or other paid feature, we may receive information about the transaction, such as product, entitlement, purchase status, transaction identifier, expiration status, purchase history, and related account identifiers.

Native purchases and subscription entitlements in Nova Creatura and Sideline Savant may be managed through RevenueCat together with the applicable app-store platform. RevenueCat may process an app user identifier, purchase and subscription history, receipt or purchase-token information, product and entitlement status, and limited technical information needed to validate and manage purchases.

Payment card details and App Store payment credentials are handled by the applicable payment provider or platform. We do not receive your full payment card number from Apple, Stripe, RevenueCat, or another app-store payment provider.

Support and communications

If you contact us, we collect the information you provide, such as your email address, message, screenshots, diagnostic details, and any account information needed to investigate your request.

If you join the Nova Creatura beta waitlist, we collect the email address you submit. We may also retain limited submission metadata, such as the date of signup, page or campaign source, or similar information used to administer the waitlist.

Usage, analytics, and device information

We may collect information about how our services are used, including:

  • app version, build, platform, and release channel;
  • device or browser type and technical characteristics;
  • session, account, and anonymous identifiers;
  • screens or features used;
  • gameplay milestones and feature events;
  • performance, crash, error, and troubleshooting information; and
  • approximate technical information derived from network requests, such as IP address, when received by our hosting, security, analytics, or infrastructure providers.

Nova Creatura and Sideline Savant may use both first-party analytics stored in our service databases and PostHog for product analytics. We configure analytics to collect information reasonably necessary to understand product use, onboarding, reliability, performance, and feature effectiveness, and we aim to exclude passwords, authentication secrets, payment credentials, and unnecessary sensitive free text from analytics event properties.

The Big North Studios website (bignorthstudios.com) separately uses PostHog in an anonymous, cookieless configuration to measure basic marketing-funnel activity, such as page views, navigation toward Nova Creatura or Sideline Savant, support-page visits, and whether a Nova beta waitlist submission was attempted and succeeded. This website analytics configuration does not use cookies or browser storage, does not identify visitors, and does not receive the email address submitted to the Nova waitlist, Turnstile tokens, or other free text. Session replay, heatmaps, surveys, and feature-flag delivery are not enabled for the website.

Sideline Savant's PostHog implementation is designed to exclude sensitive free-text fields such as email addresses, passwords, authentication tokens, AI prompts, article text, team names, franchise names, and player names from PostHog event properties.

Sideline Savant may also use sampled PostHog session replay to help diagnose usability and technical problems. Inputs are masked, sensitive screens and elements are excluded or blocked, and replay is not intended to capture passwords, email input, authentication secrets, AI prompts, article bodies, or other sensitive free text.

Unless we provide additional notice before enabling it, Nova Creatura's planned PostHog integration is for product analytics and does not include session replay.

We do not use product analytics or session replay for third-party advertising.

Push notifications

If you enable push notifications, we may process:

  • a device push token, push subscription identifier, or similar identifier assigned to the app on your device;
  • notification authorization status and preferences;
  • the account identifier associated with the device, when notifications need to be tied to your account;
  • app, platform, device, and notification-delivery metadata needed to route, troubleshoot, and secure notifications; and
  • information about notification delivery or interaction when available and reasonably necessary to operate or improve the notification feature.

Nova Creatura plans to use OneSignal to manage push-notification subscriptions and delivery. When Nova identifies a signed-in account to OneSignal, we intend to use an opaque internal account identifier rather than an email address or public callsign. OneSignal may process the push subscription associated with the device, that account identifier, app and platform information, and notification delivery or interaction information needed to provide the service.

On Apple devices, Apple Push Notification service (APNs) provides the underlying push-delivery service. OneSignal and Apple may process the device or subscription information needed to deliver a notification to the Nova app installation.

Push notifications may be used for account or service messages, time-sensitive game updates, and optional game reminders or product communications that you have chosen to receive. We do not treat permission to receive push notifications as permission for unrelated third-party advertising.

You can control notification permission through your device settings and, where provided, in-game notification preferences.

3. Sideline Savant AI features

Sideline Savant uses automated AI systems to create in-game narrative content such as articles, scouting reports, owner messages, rankings commentary, and other fictional football coverage based on the simulated league state.

For these features, Sideline may send structured game context and generation instructions from your franchise to our server-side AI service. The current generation system uses Lovable infrastructure and an AI model provided through Lovable's AI gateway. The underlying model provider may include Google.

For reliability, safety, quality review, and troubleshooting, we may maintain AI generation audit records containing information such as generation instructions, structured league context, source facts, model responses, parsed output, displayed output, status, validation results, and technical metadata. These audit records are not used to train a Big North advertising profile about you.

4. How we use information

We use information to:

  • create, authenticate, secure, and manage accounts;
  • provide gameplay, cloud saves, collections, progression, leaderboards, and other requested features;
  • process and verify purchases and subscription entitlements;
  • generate Sideline Savant narrative content;
  • register devices for notifications and send notifications you have enabled;
  • operate beta programs and waitlists;
  • send account, authentication, support, service, and other transactional communications;
  • send Nova beta availability, launch, and closely related Nova product updates to people who join the Nova waitlist;
  • provide support and troubleshoot problems;
  • understand feature usage and improve game balance, onboarding, reliability, performance, and design;
  • detect abuse, fraud, security incidents, and violations of our terms;
  • maintain records needed for security, legal compliance, dispute resolution, and enforcement; and
  • comply with law and valid legal process.

We do not sell personal information. We do not use personal information for third-party cross-context behavioral advertising, and our games do not currently contain third-party advertising networks.

5. Legal bases for processing in the EEA and UK

Where the European Union General Data Protection Regulation, UK GDPR, or similar law applies, our legal bases may include:

  • performance of a contract, when processing is needed to create your account or provide game features you request;
  • legitimate interests, when we operate, secure, improve, debug, and protect our services, provided those interests are not overridden by your rights;
  • consent, for marketing communications, optional notifications, and for analytics, storage, or similar technologies when applicable law requires consent; and
  • legal obligation, when processing is required to comply with law, accounting obligations, legal process, or enforceable requests.

When processing is based on consent, you may withdraw that consent for future processing. Withdrawal does not affect processing that was lawful before withdrawal.

6. When we disclose information

We disclose information only as reasonably necessary for the purposes described in this policy.

Service providers and infrastructure partners

We may use providers that support hosting, databases, authentication, analytics, payments, notifications, email delivery, AI generation, crash diagnostics, and related technical services. Depending on the feature, these providers may include:

  • Supabase and Lovable for application infrastructure, databases, hosting, authentication, or related services;
  • Cloudflare Turnstile to help distinguish human visitors from automated bots when you submit the Nova Creatura beta waitlist form, as a security and abuse-prevention measure;
  • Google for Google Sign-In and, where applicable, AI model services accessed through our server-side infrastructure;
  • PostHog for product analytics in Nova Creatura and Sideline Savant and, where enabled, sampled session replay, and for anonymous, cookieless website analytics on bignorthstudios.com;
  • RevenueCat for native purchase and subscription entitlement management in Nova Creatura and Sideline Savant;
  • OneSignal for Nova Creatura push-notification subscription management, targeting, delivery, and related delivery or interaction reporting;
  • Apple for App Store distribution, purchases, platform services, and Apple Push Notification service;
  • Stripe for Nova Creatura web payment processing or subscription management where a web purchase option is offered; and
  • Lovable email infrastructure for Sideline Savant transactional email delivery.

These providers process information according to their own contracts and privacy obligations and only receive information reasonably necessary for the services they provide to us.

Legal, safety, and business reasons

We may disclose information when reasonably necessary to comply with law or valid legal process, protect users or the public, investigate fraud or security incidents, enforce our agreements, or protect the rights and property of Big North Studios.

If Big North Studios is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, information may be transferred as part of that transaction subject to applicable law and appropriate confidentiality protections.

7. Public information

Most account information is not public.

If you choose a Nova Creatura callsign and participate in an Apex Event or other public leaderboard feature, your callsign and associated game result, rank, or score may be visible to other players.

Do not use your real name, email address, or other sensitive personal information as a public callsign.

Sideline franchise and team names are not intended to be public through the normal game experience, although future optional public community features would be covered by an updated notice before launch.

8. Data retention

We keep information only for as long as reasonably necessary for the purposes described in this policy, subject to legal, security, accounting, and operational requirements.

Our current retention approach is:

  • account and game data: kept while the account remains active and deleted or de-identified following account deletion, except where retention is reasonably necessary for legal, security, fraud-prevention, accounting, or dispute purposes;
  • Sideline cloud saves: retained until you delete the save, delete your account, or the service removes it under an applicable storage policy;
  • first-party usage analytics: generally retained for up to 24 months;
  • third-party analytics: retained according to the retention configuration we select with the applicable provider and applicable legal requirements;
  • Sideline AI generation audit records: generally retained for up to 180 days, after which they are deleted or durably de-identified unless a longer period is reasonably necessary for an active security, safety, legal, or dispute matter;
  • session replay: retained only for the shortest practical period supported by our analytics configuration and reasonably needed for debugging and product quality;
  • push-notification subscription information and preferences: retained while reasonably needed to provide notifications to the applicable app installation or account, and removed, invalidated, or de-associated when no longer valid, when the account is deleted, or when notification use ends, subject to reasonable provider, technical, and backup periods;
  • billing and transaction records: retained as required for payment administration, tax, accounting, fraud prevention, disputes, and applicable legal obligations;
  • email suppression and unsubscribe records: retained as reasonably necessary to honor your communication preferences and demonstrate compliance; and
  • support records: retained for as long as reasonably necessary to resolve the request and maintain an appropriate support history.

When information is deleted from active systems, residual copies may remain temporarily in encrypted backups until those backups rotate or expire.

9. Your choices and privacy rights

Depending on where you live and which laws apply, you may have rights to:

  • access personal information we hold about you;
  • correct inaccurate information;
  • request deletion;
  • request restriction of processing;
  • object to certain processing;
  • receive certain information in a portable format;
  • withdraw consent for processing based on consent; and
  • lodge a complaint with an applicable data protection authority.

You may exercise a privacy right by emailing bignorthstudios@gmail.com. We may need to verify your identity before completing a request.

Where applicable law provides a response deadline, we will respond within that period. We may retain limited information when necessary to comply with law, protect security, prevent fraud, resolve disputes, enforce agreements, or preserve records that have been appropriately de-identified.

Account deletion

Both Nova Creatura and Sideline Savant are intended to provide an in-app method for authenticated users to initiate permanent account deletion. Deleting an account is intended to remove the account and associated personal game data that we are not required or otherwise permitted to retain.

If you cannot access the in-app deletion control, contact bignorthstudios@gmail.com for assistance.

Deleting an account does not automatically create a refund or necessarily cancel a subscription. If you have an active subscription managed through Apple, RevenueCat, Stripe, or another payment provider, cancellation may need to be completed through the applicable platform or provider's subscription-management process.

Email choices

Nova waitlist emails are limited to beta availability, launch, and closely related Nova product updates. You may unsubscribe using the instructions in an email or by contacting us.

Transactional messages related to account security, authentication, purchases, or important service operations may still be sent when necessary to provide or secure the service.

Notification choices

You can allow or deny push notifications through your device's operating-system settings. Where in-game notification preferences are available, you can also use those controls to choose categories of optional notifications.

Disabling optional push notifications does not prevent the app from showing information inside the game when you open it, and it does not unsubscribe you from email communications separately permitted under this policy.

10. Children and age eligibility

Our services are intended for a general audience age 13 and older and are not directed to children under 13. We do not knowingly collect personal information from a child under 13 without legally sufficient authorization.

If we learn that a child under 13 has provided personal information in circumstances where parental authorization is required, we will take appropriate steps to delete the information or otherwise comply with applicable law.

Parents or guardians who believe a child under 13 has created an account or provided personal information may contact bignorthstudios@gmail.com.

Laws concerning children's privacy and the age at which a person can consent to data processing differ between countries. Where local law requires parental or guardian authorization for a user who is older than 13, the user must have that authorization before using features that require such consent.

11. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure. These measures include authenticated access controls and server-side authorization for sensitive operations where appropriate.

No system can be guaranteed completely secure. You are responsible for protecting your account credentials and for notifying us if you believe your account has been compromised.

12. International data transfers

Big North Marketing LLC is based in the United States. If you use Nova Creatura or our website from another country, your information may be processed in the United States and in other countries where our service providers operate.

Where applicable law requires safeguards for international transfers, we and our service providers use legally recognized transfer mechanisms or other appropriate safeguards.

If the GDPR or UK GDPR applies to our activities, you may contact us at bignorthstudios@gmail.com for information about applicable transfer safeguards and any locally required representative information.

13. Changes to this policy

We may update this Privacy Policy as our games, providers, or legal obligations change. We will change the effective date when we make a material update and will provide additional notice when required by law.

14. Contact us

Big North Marketing LLC dba Big North Studios
Email: bignorthstudios@gmail.com

We currently handle privacy and support requests by email and do not publish a separate public mailing address.